DIRECTOR
Janelle Christensen
jchristensen@family-haven.org
LOCATION
Joy A. O’Banion Building
1255 N 1200 W
Orem, UT 84057
(801) 229-1181
Family Haven
Family Haven’s mission is to build a community of happy, healthy individuals and families. Our services include therapy, the Crisis Respite Nursery, and education for both parents and kids to learn new skills to thrive together as families. We also provide fun, family-centered events throughout the year for all community members to enjoy. All families need a village — let us be part of yours!
Services Offered
Therapy
Our licensed therapists work with children and adults who have experienced trauma, helping them find hope and healing to become healthy individuals who can fully participate in and contribute to their community. Therapy is tailored according to individual needs and includes Play Therapy, Sand Tray Therapy, and other experiential methods.
Education
Our trained education team provides group parenting classes and individual in-home coaching, helping parents build practical, confidence-boosting skills that create safer, more nurturing homes. We also provide education in local schools about abuse prevention and reporting, so children can keep themselves safe.
Crisis Respite Nursery
All families experience seasons of overwhelm, hope, exhaustion, and at times, a need to change. We meet each family where they are. This free drop-in childcare program for children ages 11 and younger allows parents to attend job interviews, medical appointments, court dates, or take a much-needed moment for self-care, knowing their children are safe, cared for, and supported. While our nursery has normal business hours (M-Th 9-9; F 9-5; Sat 4-8), it is also available 24/7 for emergency care during medical events, parent well-being, legal matters, etc. Our caregivers are trained and qualified to provide care for children in a safe, homelike environment where they can participate in age-appropriate activities.
About the Center
Meet the Director
Janelle has been involved with Family Haven in various ways since 2010. Starting out as a volunteer, Janelle spent time with children in the nursery while completing her undergrad program and saw the power in providing families with support. Janelle is passionate about helping individuals and families live a happy, healthy life and truly believes that the services offered at Family Haven make a lasting difference for our community. She feels incredibly fortunate to work with and be a part of such a fantastic team.
When she isn’t at work, Janelle enjoys going on walks, watching cooking shows, reading young adult novels, playing piano, and mostly playing with her four children.
History & Impact
Family Haven was established in 1984 as a small facility in Provo, UT, known as the Utah Valley Family Support Center. This facility was primarily focused on providing safety to children whose families were in a crisis situation. Family Haven has grown since then to better meet the needs of all families in our community. We have two locations in Orem and Lehi and serve individuals and families in Utah, Wasatch, Summit, Millard, and Juab counties.